AI reception on your channels
Help customers on your website, WhatsApp, Instagram and Facebook Messenger. BotMatic uses your approved property information, services, opening hours and contact details.
For real estate agencies
From the first message to a qualified property lead.
Answer property questions, collect viewing and valuation requests and give your team qualified leads through your website, WhatsApp, Instagram and Messenger.
WhatsApp · Instagram · Messenger · Website
Example · viewing request
Customer
I’d like to view the apartment on Park Avenue.
Digital receptionist
Of course. Which day suits you? May I also have your name and phone number or email address?
Customer
Friday afternoon. I’m Sarah; you can call me.
Digital receptionist
Thank you, Sarah. Your viewing request will be prepared for the team. They will confirm the time with you.
Example conversation with fictional details. A request becomes an appointment only after confirmation.
Faster answers
Questions receive answers based on your information, including outside office hours.
Useful requests
Your team receives the contact details, selected property and reason for the enquiry together.
Less manual work
Collect details before the handover and explore connections to your existing systems.
One digital receptionist for your real estate agency
Automatic lead qualification
Collect the relevant details for a viewing, valuation, sale or rental enquiry. Your colleague receives a request they can follow up straight away.
Calendar integration
We review your calendar, such as Outlook or Microsoft 365. If the connection supports it, BotMatic can check availability, book appointments and send confirmations. Otherwise, your team confirms the request.
CRM integration
Send requests to your existing CRM when a suitable connection is available. We check the technical options and agree on custom development in advance.
A central BotMatic Inbox
Follow up conversations and requests with the collected details and context. A colleague can take over when personal follow-up is needed.
Dutch, French and English
Help customers in their language using the same approved agency information. We agree on the answers and conversation scenarios together.
From a short message to a complete request
Viewing request
- Name
- Phone or email
- Selected property
- Preferred time
- Comments
Valuation request
- Name
- Contact details
- Property address
- Property type
- Reason for enquiry
Your team receives the details needed for follow-up. BotMatic only asks for information relevant to the request.
An approach that fits your agency
For agencies with extra connections, multiple numbers or multiple locations, Bureau can be a suitable starting point. The first conversation determines the plan and configuration you need.
Calendar and CRM connections depend on your systems and access permissions. Custom development and any extra costs are agreed in advance.
Bureau
From
€349
/ month excl. VAT
- AI receptionist and lead qualification
- Website, WhatsApp, Instagram and Messenger
- BotMatic Inbox and human takeover
- Dutch, French and English
- Hosting, technical maintenance and support
The monthly subscription has no standard setup fee. Any external platform fees, such as Meta’s official WhatsApp charges, are not included.
Your existing workflow is the starting point
We review how your team works
Which channels, calendar and CRM does your team use? How do you follow up enquiries today?
We configure the receptionist
We agree on the knowledge base, conversations and handover. Then we test the selected channels and supported connections.
We start step by step
After the agreed checks, we go live and adjust based on real customer questions.